Moraima is responsible for the Customer Experience department, where she uses her professional training, extensive experience, and her empathetic and assertive communication skills.

In her role as Client Service Coordinator, she has a track record of success in evaluating the the quality of services provided by Santillán Abogados, especially in the real estate area.

Her experience in resolving and addressing client problems or helping to make their aspirations reality and her ability to find the most appropriate solutions through dialogue has made it possible to achieve The firm's objective of demonstrating that professional contribution goes beyond strictly legal solutions.

Moraima maintains a high commitment to service and support in all areas, with communication and leadership skills, collaborating with management to ensure that procedures are carried out within the timesframes established in each process.